Power out at 9pm? We pick up.
Switchboard tripping, no power, a burning smell, something that doesn't feel safe. Call us and we're on the road within the hour.
0800 538 726
A real person, day or night.
The last thing you want at 10pm is a voicemail.
Power's out. The board keeps tripping and won't reset. There's a burning smell off a powerpoint and the kids are in bed. You don't want a callback queue and you don't want to wait three hours. You want a real person who answers and actually comes. That's the whole point of our line.
If any of these, ring us now.
- No power to the house
- A burning smell from a powerpoint or the switchboard
- A board that keeps tripping and won't reset
- Sparks, scorching, or a powerpoint hot to touch
- Water into anything electrical
- Anything that just doesn't feel safe
If you're not sure, ring anyway. We'd rather talk you through it on the phone than have you poking around a board you're worried about. That's our job, not yours.
- 15+Years on the tools
A team with serious experience in the trade
- 2,500+Jobs completed
Across Whanganui and beyond
- 24/7Emergency call-outs
We answer the phone, day or night
- 100%Family run
Holly and Josh, Whanganui born and bred
One call, then it's our problem.
Call 0800 538 726
Day or night. A real person answers and works out how urgent it is.
We talk you through it
We'll tell you how quickly we can get there, and how to stay safe until we do.
We make it safe
First job on site is making the situation safe. Power isolated, hazard contained.
We sort the fix
Proper repair, tested before we leave, and we'll tell you the callout fee up front so there's no surprise.
Before you call — quick answers.
Do you actually answer after hours, or is it a machine?
A real person. Ring 0800 538 726 any hour and one of the team picks up, works out how urgent it is, and tells you how fast we can be there. No callback queue.
How quickly can you get to me?
Usually on the road within the hour for a genuine emergency. We're a local crew, so we're not coming from the next town over.
Is there a callout fee after hours?
Yes, after-hours and weekend callouts carry a fee on top of the work, and we'll tell you what it is before we head out so there's no surprise on the bill. For a genuine emergency we don't hold things up over money. We get there first and sort the rest after.
What should I do while I wait?
Ring us first and we'll talk you through it. Generally: don't touch a board you're worried about, keep clear of anything sparking or scorched, and if there's a burning smell, switch off at the main if you can safely reach it. We'll tell you what's right for your situation on the phone.
Not urgent? Send an enquiry
For everything that can wait until morning. If it can't, call 0800 538 726.